Troubleshooting: HTML Help

"How come I can't see the help file?"



A security issue in some versions of Windows, prevent the opening of html help (*.chm) files.


If you try to open a .chm file and you see the contents window appears blank, you may have to do one of the following:

  1. Right-click on the .chm file and go to the Properties window.


  2. Click the Unlock button under the Security section. Sometimes Windows will prevent you from opening a .chm file from an unknown source/publisher.
  3. Click Apply.
  4. Now open the .chm file. The html help file should now open and you should see all the content.


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